Amara Wellness (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, communicate with us, or use our services.
1. Information We Collect
We may collect the following types of information:
Personal Information
- Name
- Email address
- Phone number
- Billing and payment information
- Health-related information (when submitted through secure platforms)
- Automatically Collected Information
- IP address
- Browser type
- Pages visited
- Time spent on the website
2. How We Use Your Information
- We use your information to:
- Provide and manage our services
- Schedule and confirm appointments
- Communicate with you via email, phone, or text message
- Send marketing communications (if you opt in)
- Process payments
- Improve our website and services
- Comply with legal and regulatory requirements
3. HIPAA & Health Information
Protected Health Information (PHI) is collected and stored through secure, HIPAA-compliant platforms such as Healthie.
Any health-related information submitted through intake forms, patient portals, or during care is governed by our Notice of Privacy Practices, which is provided separately and applies once a provider-patient relationship has been established.
4. Email and SMS Communications
Email Marketing
If you opt in to receive emails from us, we may send newsletters, educational content, and promotional materials through platforms such as Flodesk. You may unsubscribe at any time by clicking the “unsubscribe” link.
SMS/Text Messaging
By providing your phone number, you consent to receive text messages from Amara Wellness related to:
Appointment scheduling and reminders
Follow-up communication
Administrative notifications
Limited promotional or informational messages (if opted in)
Message frequency may vary.
Message and data rates may apply.
You may opt out of SMS communications at any time by replying STOP. For assistance, reply HELP or contact us at hello@amara-wellness.co.
We do not sell or share your phone number for third-party marketing purposes.
5. Sharing Your Information
We do not sell your personal information.
We may share information with trusted third parties only as necessary to operate our business, including:
Scheduling and EMR systems (e.g., Healthie)
Email marketing platforms (e.g., Flodesk)
Payment processors
These providers are required to maintain the confidentiality and security of your information.
6. Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information. However, no method of transmission over the internet is completely secure.
7. Your Rights
You may:
Request access to your personal information
Request corrections to your information
Opt out of marketing communications
To make a request, contact us at: hello@amara-wellness.co
8. Cookies and Tracking
Our website may use cookies or similar technologies to enhance your experience and analyze website traffic.
You may adjust your browser settings to refuse cookies if you prefer.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
10. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy at any time. Updates will be posted with a revised effective date.
12. Contact Us
Amara Wellness
Willis, Texas
hello@amara-wellness.co
832-300-9003